Why You Don't Want On-Site Equipment
Many cloud-based business phone system providers will advertise that you can work from anywhere, but then find out you need an on-site Session Border Controller (SBC - helps keep the phones registered to the hosted business phone system) or a VPN that will connect your office to the business phone system or some other on-site equipment for it to work properly. How is that working from anywhere? The short answer is, you can't work from anywhere with their solutions and definitely not reliably. They require on-site equipment, special configurations, request you spend money on new routers, etc. It's just not necessary! Their business phone system services have to many hardware failure points and that isn't good for providing reliable and dependable service.
With LucidOne by Lucid Communications, you really can work from anywhere! Have an employee that needs to work from home? Provide them with an office phone, a power adapter and a network cable and they can take it home and start working. Your business phone system shouldn't slow you down, it should help you become more efficient. That is what LucidOne does!